Privacy Policy

Effective Date: 9/15/2025

Smile Maker PA (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, smilemakerpa.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information You Provide:
- Name, email address, phone number, and other details when you complete contact forms, request an appointment, or sign up for updates.
- Health-related information you voluntarily provide through forms, emails, or phone calls.
Automatically Collected Information:
- IP address, browser type, operating system, referring URLs, device type, and pages visited.
- Information collected via cookies and similar technologies to improve website performance and user experience.

2. How We Use Your Information

We may use the information we collect to:

Provide dental care services, respond to inquiries, and schedule appointments.
Improve our website, services, and patient experience.
Communicate with you about your care, special offers, or practice updates.
Comply with legal, regulatory, and professional obligations.

3. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

Service Providers: Vendors who assist in website hosting, appointment scheduling, communications, or analytics.
Legal or Regulatory Authorities: When required by law, court order, or government request.
Healthcare Partners: As necessary for coordinating care, subject to HIPAA and applicable privacy laws.

4. HIPAA Compliance

As a healthcare provider, Smile Maker PA complies with the Health Insurance Portability and Accountability Act (HIPAA). Any patient health information (PHI) collected through this website or offline is protected under HIPAA. We use administrative, physical, and technical safeguards to secure PHI and limit access only to authorized personnel.

For more information about your rights under HIPAA, you may request a copy of our Notice of Privacy Practices at our office.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences.
Analyze website traffic and usage patterns.
Deliver relevant advertisements and improve site performance.

You can disable cookies in your browser settings, but some website features may not function properly.

6. Data Security

We implement industry-standard safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no online system can be guaranteed 100% secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access, update, or correct your personal information.
Request deletion of certain personal data.
Opt-out of receiving marketing communications.
Request restrictions on the use of your health information under HIPAA.

To exercise your rights, please contact us using the information below.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

11. SMS Terms of Service

By opting into SMS through a web form or other medium, you agree to receive SMS messages from Smile Maker PA. These messages may include appointment scheduling, reminders, post-visit instructions, treatment notifications, and billing updates. Message frequency may vary. Message and data rates may apply.

Opt-In Consent:
By submitting your phone number through our website, forms, or messaging services, you provide express written consent for Smile Maker PA to send you text messages using automated technology.
Opt-Out:
You may opt out at any time by replying “STOP” to any message. After opting out, you will no longer receive SMS communications from us. To rejoin, simply opt in again through our website or forms. Recurring messages subscription. Message and data rates may apply.
Help:
For help, reply “HELP” or contact us at (215) 969-2015 or office@smilemakerpa.com.
Data Collection:
We may collect your phone number, message content, and usage data in connection with SMS communications. This information is used to deliver and improve our services. It will not be shared with third parties except as required by law or to provide messaging services on our behalf.
SMS Sharing Disclosure:
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes at any time.
Message and Data Rates:
Standard message and data rates may apply depending on your mobile carrier and plan. Please contact your provider for details.
Security:
We take reasonable measures to protect your personal information, including your mobile number, from unauthorized access, use, or disclosure.
Compliance:
Smile Maker PA complies with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other applicable laws and regulations regarding SMS communications.